When it comes to seeking success, having good social skills is as important as being smart or having a great idea to develop, this is because they are the ones that help connect more with other people, work better with others and even allow others to feel more loyalty, closeness and empathy towards someone.
It’s easy to think that you just have to be smart and have a good strategy, or constantly learn new things and expand your mind, but in reality that’s only part of what leads to success and allows you to maintain it.
And as with almost everything in life, social skills can also be learned, developed and improved, which is important because, as Harvard says, you need to have certain relationships in order to be successful in different aspects of life.
These skills help you listen and understand what people want or need, build stronger, healthier relationships, work better with your team, inspire others when you’re a leader, and many other things, and there are a few in particular that are really important.
The social skills that lead you to success at work
Know how to listen
This is probably the most important skill. Psychology says that people like to feel really heard, this makes them feel valued, understood and like their opinion counts, which allows them to feel a greater connection and attraction to the other person.
Knowing how to listen is not about letting the other person speak while your mind is blank, it is about paying attention, not seeking to interrupt all the time and understand what they are telling you in order to respond.
Master nonverbal language
Believe it or not, nonverbal language is also important, it makes people move away or closer, to think you’re someone open or an irritable and intimidating person, so it’s important to have that under control.
It consists of using your body to transmit, to calm others, to show that they can approach you or even to see you as someone safe and authoritative, on whom others can depend and trust.
Recognition of the achievements of others and constructive feedback
Part of a good leader’s job is to give feedback to his or her team. It is important to talk about what does not work in order to solve it, pro feedback should not only be negative, it should seek to build, propose solutions and seek better collaboration.
On the other hand, it is also important to celebrate achievements, even if they are small, as this is essential for motivation and allows you to maintain good productivity, invite burnout or situations such as Quiet Quitting.
Motivation refers to two things. The first is that you must find a way to motivate yourself, even when the going gets tough or you feel exhausted, whether it’s through small goals, some “rewards” for your achievements, or details that help you want to move forward.
Second is motivation to others, which is something important if you are someone’s leader or boss. This refers to the fact that you must prevent morale from falling, that the work team loses the desire to move forward or that they feel that there is no good reason to continue giving their best effort.
Empathy and kindness
No one wants to work with a cruel, rude person or who does not feel any interest in what is happening with them, this is why you have to work on empathy, which means recognizing and participating in the feelings of the other, and kindness, which refers to treating others in a warm, polite and close way, With simple things like helping when asked, opening the door when hands are busy, or providing help and support when needed.